FAQ (Frequently Asked Questions)


Just start using trainer.

  • How To Train Quietly
  • About Supplied Quick Release Skewer
  • About Supplied MagRiser
  • Noise From Rollers

How should I do for quiet training?

It's more efficient to reduce vibration rather than noise itself

In the actual scene of indoor training, vibration to the floor will be transferred further than noise itself. So it's more efficient to cut the vibration to expect quiet training.

To reduce the vibration to the floor, you should apply an anti-vibration mat beneath the trainer. Our Training Mat 2 and Extra Pad Set are made of a special material that reduces the vibration up to 75%.

Placing a styrofoam plate could be a nice idea, but too thick pad will disturb the stability of trainer and yourself, especially when getting on and off the bike. Using a thick blanket would be a nice idea.

It is impossible to delete the noise from the resistance unit. Our unit is cooled down by the air flow. If you close the gates, the unit will have to be heated up and will cause damage to the inside mechanism such as melting plastic material. Do not cover the resistance unit.

If you use a tire drive trainer, replacing the rear tire to the specially designed one (like our Dualist) would be a good solution to reduce the noise from the tire.

In addition, do not pedal too hard. Keep reasonable speed (below 30 km/h) constantly for effective training and reducing noise level.

Do I have to use the supplied quick release skewer?

If your bike is equipped with a quick release, replace it to ours

The coupling (the metal part which clamps the rear wheel axle from both right and left side) is designed to fit our own quick release skewer head.

Especially on the latest GYRO and the new M series trainers, they don't accept you to use your own skewer due to the coupling design.

An old Shimano skewer may be able to be used, but we don't guarantee the stability and safety.

Even if you suffer any trouble or accident caused by using your own skewer without replacing to our own skewer, we have no responsibility on this case.

If your bike is equipped with a plain hub nut instead of quick release skewer, you will not use the supplied skewer.

At this moment, you need to remove the black plastic piece "Grommet" from the right side coupling on the old generation trainers, or you need to replace the left side coupling bolt to the optional one on the latest GYRO and new M series trainers. The standard coupling bolt's hole size is too large to the standard hub nut.

It's not realistic to change your hub nut type wheel to a quick release type, because it requires to change the hub itself and it also requires to re-build the whole wheel.

You can replace the rear wheel from a hub nut type to a quick release type. They have compatibility.

What's the purpose of the supplied MagRiser?

To level your bike for better training position

When you install the bike on trainer, the rear wheel must be lifted up to avoid conflicting to the floor. If you get on bike in this condition, the front wheel is positioned lower than the rear wheel, and you may have bad habit to apply unnecessary force to the handlebar.

MagRisre lifts up the front wheel to level your bike.

Do not hook the front tire to the edge of the groove on MagRiser. It's made of blown plastic and it will be collapsed due to your weight. Set the front tire to the center of the groove.

I hear squealing noise from the rollers even after warmed up

Tire air pressure is too low

On rollers, tire has been compressed much harder than on road because the roller drum surface is not flat. It increase the area the tire touches the roller.

And you are automatically steering side to side to maintain the balance on rollers.

At that time, you can hear the squealing noise between the tire and the metal roller.

To erase this noise, you should check the tire air pressure first. In most case, this will solve the problem.

The air volume on the narrow 700c size tire which is usually adopted on road bike and city cross bike is limited, so the air pressure level can be decreased rapidly.

Every tire and tube has a lot of micro holes on its surface due to rubber construction, and the air will keep running away from those holes continuously.

The proper air pressure can be calculated with the total weight of your body and bike weight.

But we can say roughly that 100 psi or more is safe. Ideally, keep in 70 - 80% to the maximum pressure which is indicated on each tire.